Starting an NDIS referral can feel like a big task, but it doesn’t have to be. We keep the process simple, respectful, and guided by your choices. Whether you’re a participant, a family member, or a professional, an NDIS referral with Ability & Integrity Care Services means you’ll always be listened to and supported. Every referral is a chance to begin a journey shaped around safety, trust, and real outcomes.
Every plan is personalised to match your goals and preferences, never a template approach.
With experience in nursing and the disability sector, our staff are reliable and compassionate.
We value honesty and transparency, making sure you are always informed and supported.
We work with you to build independence, enhance your wellbeing, and create positive outcomes.
An NDIS referral isn’t limited to one person. It can be made by you, a loved one, or someone in your support network who wants the best for you. Our role is to make sure that whoever begins the referral, your voice stays at the centre. By choosing us for your NDIS referral, you can be confident the process will always feel personal, respectful, and guided by what matters most to you.
Every NDIS referral is handled with empathy, ensuring people feel respected and understood.
With more than 15 years in the sector, we guide referrals with confidence, compassion, and genuine care.
From the first NDIS referral conversation, we keep the process transparent and stress-free.
Have questions about our disability support? We’ve answered some of the most common ones below to give you a clear picture of how we work and what you can expect. If there’s something else on your mind, we’re always just a call or message away.
Our approach is all about you. We take the time to listen, understand your goals, and shape support around what matters most in your life. With years of experience in the disability sector and nursing, you can feel confident knowing you’ll have caring, capable people by your side. We don’t just provide services, we build trusting relationships that help you feel supported in the long term.
Not at all. While we’re happy to help with things around the house, our support goes much further. We can assist you to get out into the community, join activities, and connect with others. Whether you prefer home comforts or adventures outside, we’ll make it work for you. Our aim is to give you flexibility and choice so your support feels natural and enjoyable.
Absolutely. Learning and growing at your own pace is something we love to support. From cooking a favourite meal to becoming more independent in daily routines, we’ll encourage you and celebrate your progress every step of the way. Building skills isn’t just about the task itself, it’s about boosting your confidence and opening up new opportunities in everyday life.
Our team brings together strong professional skills and genuine care. With backgrounds in nursing, business, and disability services, we combine knowledge with kindness. You’ll always have reliable, understanding people ready to support you. We believe qualifications matter, but what matters most is using that knowledge to provide care that feels safe, respectful, and personal.
Yes, we do. Short stays and respite care are a safe and welcoming way to recharge. It’s a chance for you to meet new people, enjoy a change of scenery, and take a well-deserved break, while also giving families and carers peace of mind. Many people find respite care is a great way to try new experiences in a supportive environment, with staff who make you feel at home.
We believe trust comes from open, honest communication. You’ll always know what’s happening with your care, and we encourage you to ask questions whenever you like. We want you to feel comfortable and confident with the support you receive. To us, transparency also means listening closely to feedback and making sure you feel heard and valued at every stage.
Of course. Feeling comfortable with your support worker makes all the difference. We’ll listen to your preferences and match you with someone who fits well with your needs and personality. Building those positive, lasting relationships is really important to us. Over time, we want you to feel like you’re supported by familiar faces who understand you well.
It’s nice and simple. Just reach out to us by phone, email, or through the contact form on our website. We’ll have a friendly chat about what you’re looking for, then work together to create a plan of support that feels right for you. We’ll guide you through the process step by step so it never feels overwhelming, making sure you feel supported from the very beginning.
